Frequently Asked Questions

How long are the sessions?

• Individual sessions: up to 1 hour
• Groups and workshops: longer, dependent on group size and format

Specific timings will be confirmed at the point of booking.

Where do the sessions take place?

Sessions are hosted within carefully selected settings to ensure comfort, privacy, and discretion.

Based in Central London, sessions may take place in:

• Partner hotels
• Retreat venues
• Private therapy rooms

Venues are confirmed individually at the time of booking.

Is the therapist qualified?

Yes. Sessions are offered by an experienced, professionally qualified psychotherapist holding a Master’s degree in Psychotherapy and Counselling and accredited with the UK Council for Psychotherapy (UKCP).

Who are these sessions suitable for?

Luna Bellis Therapy is designed for adults seeking a reflective, restorative therapeutic experience to support emotional wellbeing, personal insight, and meaningful exploration.

These services are not designed as crisis interventions or emergency mental health care.

Can I have more than one session?

Yes. You may choose more than one type of session, for example you may want to have a phototherapy session and a genogram session. 

It is recommended that different session types take place on separate days, as each can involve significant reflection and emotional processing.

Single Session Therapy is designed as a one-off intervention; however, additional sessions can be discussed and arranged if appropriate.

Are sessions confidential?

Yes. Sessions take place in a confidential setting and all information shared remains confidential.

Confidentiality may only be breached where there is a significant concern about risk to yourself or others, in line with professional and safeguarding obligations.

Is this a crisis service?

No. Luna Bellis Therapy does not provide crisis or emergency services.

If you are experiencing significant distress or feel at risk:

• Contact your GP
• Call NHS 111 (option 2)
• In an emergency, call 999 or attend your local A&E

How do I book or enquire?

Sessions are offered by advance arrangement.

Please use the Contact Form to enquire, and a suitable time, format, and location will be discussed with you directly.

What is the cancellation policy?

Cancellations or rescheduling requests require at least 48 hours’ notice.

Late cancellations or non-attendance may be subject to the full session fee.

Are reasonable adjustments available?

Yes. If you require any reasonable adjustments or wish to discuss access needs, please include this in your enquiry and this will be accommodated wherever possible.

Can I arrange a call before booking?

Absolutely. A brief introductory call can be arranged to answer questions and explore whether the service is right for you.